Hardware Data Analyst - Remote

This position requires candidates to be authorized to work in the US on an ongoing basis without current or future employer sponsorship. We are unable to sponsor or transfer H-1B or other employment-based visas, and candidates currently on F-1, OPT, STEM OPT status are not eligible for this role.

Your Role

As a Hardware Data Analyst, you will harness vast amounts of data streaming from our extensive deployment of telematics and IoT devices in the field. Your work will directly impact our hardware systems' performance, reliability, and efficiency, helping deliver exceptional customer experiences. Collaborating with engineering, product management, data science, and customer support teams, you will process and analyze sensor and analytics data to uncover insights, identify issues, and drive continuous improvement.

Your Responsibilities

• Design and deliver dashboards, reports, and presentations using tools like QuickSight, Tableau, or Python libraries to visualize performance metrics and communicate findings effectively.
• Continuously monitor and analyze incoming sensor and analytics data to identify trends, anomalies, and potential issues in the field.
• Use statistical models and machine learning techniques to extract insights and generate actionable recommendations for hardware reliability and performance improvements.
• Compare outputs from various firmware versions to validate improvements or detect unexpected regressions.
• Collaborate with hardware engineers, product managers, and data scientists to define and execute data analysis strategies.
• Support customer support teams by providing data-driven insights to address product performance and anomaly-related inquiries.
• Proactively identify and propose new tools, methods, or processes to enhance data analysis capabilities and improve operational efficiency.
• Collaborate with the engineering and data science teams to design and implement data pipelines that ensure reliable ingestion, processing, and storage of large-scale field data.
• Act as a data advocate within the organization, ensuring teams have the necessary data access and tools to make informed decisions.
• Collaborate with product development teams to ensure field data is incorporated into the design of future hardware and software features.

Skills/Qualifications

• Bachelor’s degree in Data Science, Computer Science, or a related field.
• 2-4 years of experience in data analysis, with exposure to hardware-related roles or IoT systems preferred.
• Proficiency in Python, SQL, MATLAB, or Excel for data analysis and modeling.
• Demonstrated experience with visualization tools like Quicksight, Tableau, Streamlit, or Looker.
• Strong understanding of statistical modeling, machine learning, and time-series data analysis.
• Experience with cloud platforms like AWS (S3, Redshift, Kinesis, IoT Core) or similar is a plus.
• Strong problem-solving and analytical skills, with the ability to translate data findings into actionable insights.
• Excellent communication skills to present complex data in a clear, concise manner to technical and non-technical stakeholders.

Pay Range: $95,000 - $123,000

*Base salary only. Salary is dependent on multiple factors including, but not limited to, experience and location.

**Additional compensation may include equity, bonuses, stipends, medical, dental, vision, 401(k), and long-term disability insurance.