Subject Matter Expert, Construction

Position Overview

In partnership with Autodesk R&D, Subject Matter Experts (SMEs) bring deep construction domain expertise and hands-on product knowledge to support product development, accelerate customer adoption, and validate new capabilities including AI-driven innovations. This role ensures that the voice of the customer is consistently reflected in the product roadmap. The team complements Product Management by serving as outward-facing advocates who help shape, communicate, and validate product direction across the construction ecosystem. 

Responsibilities

Product Engagement

• Advise Product Management, Engineering, and Design teams on new initiatives to ensure alignment with customer workflows, industry standards, and real-world jobsite needs
• Contribute to business planning and strategic initiatives
• Provide structured feedback during alpha and beta testing cycles
• Participate in early testing and validation of new features and products
• Influence roadmap development through field insights, competitive analysis, and industry trends
• Test and validate AI use cases, ensuring accuracy, relevance, bias mitigation, safety, and industry applicability

Customer Engagement & Feedback

• Act as a product ambassador at industry events, partner engagements, and internal training sessions
• Support Sales through product roadmap presentations during customer briefings
• Assist in the facilitation of Product Advisory Groups, including agenda development, follow-up actions, and synthesis of insights
• Capture customer feedback, pain points, and emerging trends, and communicate insights to Product Management in a structured and actionable format

Marketing & Content Collaboration

• Partner with Marketing to support product webinars and thought leadership initiatives
• Contribute to social media and community engagement efforts (LinkedIn, Big Room, blog posts, Idea Station)
• Review and validate industry-facing content to ensure technical accuracy and credibility

Minimum Qualifications

• Minimum 10 years of construction industry experience with a strong focus on project management and operations, with experience translating real-world delivery and operational challenges into product and process improvements
• Experience supporting both self-perform and contracted work
• International experience in EMEA and APAC is a plus
• Strong presentation and communication skills
• Results-driven with a proven track record of successful project outcomes
• Highly analytical, detail-oriented, and able to manage multiple priorities effectively
• Demonstrated ability to collaborate effectively with strong interpersonal and soft skills
• Willingness to travel monthly

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