Knowledge Engineer
Cook Systems · Jacksonville
Other
Cook Systems is hiring a Knowledge Engineer in Jacksonville, Florida. Posted 23 February 2026. Apply directly on Cook Systems's own careers site — no account needed.
About Cook Systems
For over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.
Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.
Summary: We are seeking an experienced Knowledge Management Architect who will develop the infrastructure and processes necessary to capture, share, and utilize organizational knowledge gained through successful system interventions. The role involves overseeing the identification of critical knowledge, its usage, availability, and aligning it with the needs of various business groups. The ideal candidate will facilitate the development of knowledge architecture and standards, partnering with operations staff to ensure the delivery of knowledge and information to appropriate groups.
Responsibilities:
- Develop and implement infrastructure and processes to capture and share organizational knowledge.
- Oversee the identification and utilization of critical knowledge across business groups.
- Model information sources, flows, and critical paths to understand how information is transformed into knowledge.
- Facilitate the development of supporting knowledge architecture and standards.
- Define an operational framework to implement delivery systems, systems management, and security frameworks.
- Collaborate with IT groups to ensure cohesive cross-functional decision-making.
- Provide leadership in making complex IT and business decisions.
- Coach and mentor junior technical staff, acting as a subject matter expert on high-complexity projects.
Required Skills:
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
- A minimum of 7 years of IT and business/industry work experience.
- Expertise in process and data modeling, architectural development methodologies, and IT planning methodologies.
- Strong knowledge of document management, groupware, relational database systems, data warehouse, and data mining.
- Experience in web and systems analysis/development.
- Proven leadership skills with the ability to gain credibility with business leaders and stakeholders.
- Ability to work on high-complexity projects and make informed decisions across multiple technical areas and business segments.
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Benefits at Cook Systems
We want our employees to have benefits that support their health, financial well-being, and life outside of work. Eligible Cook Systems employees have access to a comprehensive benefits package beginning the first of the month following their hire date, including:
- Medical coverage through Blue Cross Blue Shield, with two plan options
- Dental and vision coverage
- Life, critical illness, and accident insurance through Unum
- Flexible Spending Account and Dependent Care FSA options through Navia
- Health Gap Insurance through Sun Life
- 401(k) retirement plan through The Standard, with eligibility after six months
Beyond benefits, Cook Systems is a place where we expect people to take ownership of their work, communicate openly, continue learning, and contribute to the teams and clients they support.
We have been building technology careers and client partnerships for more than three decades, and we continue to evolve with the industry. If you’re looking for an opportunity to do meaningful work, develop your capabilities, and be part of what comes next in technology, we’d like to hear from you.
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