Director, Fraud Product Management

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Fraud Product Management

What a Director, Fraud Product Management do at Fiserv?

At Fiserv, this leader drives the fraud and security product strategy for the Argentina market, connecting local customer needs with global capabilities to deliver measurable value. The role partners closely with cross-functional teams to develop scalable, secure, and outcome-driven solutions. This individual also promotes innovation, trust, and excellence in the delivery of products that strengthen customer experiences and support business growth. With strong market insight and a focus on execution, they transform data and industry trends into product decisions that generate tangible business impact.

What you will do:

• Define the vision, strategy, and market positioning of fraud and security products for Argentina.
• Identify customer needs, local regulatory requirements, and market trends related to fraud prevention.
• Prioritize the product roadmap by balancing customer value, technical feasibility, and business objectives.
• Lead collaboration with technology, data, compliance, commercial, and user experience teams.
• Monitor product performance metrics and adjust priorities based on results and emerging opportunities.
• Support go-to-market strategies, value proposition development, sales enablement, and solution adoption.
• Incorporate customer and stakeholder feedback to continuously enhance the product portfolio.
• Drive product decisions focused on scalability, security, operational efficiency, and sustainable growth.

What you will need to have:

• Strong experience in digital product management within fintech, payments, or financial services environments.
• Solid knowledge of fraud prevention and detection, financial risk management, and digital product security.
• Strong analytical skills, including the ability to define metrics, monitor performance, and make data-driven decisions.
• Experience building and prioritizing product roadmaps in complex, cross-functional environments.
• Proven ability to align multiple stakeholders and lead initiatives using agile methodologies.

What would be great to have (Preferred):

• Experience integrating solutions through APIs and partner ecosystems.
• Knowledge of scoring models, predictive analytics, or machine learning applications for fraud prevention.
• Experience within acquiring, issuing, banking, or digital financial services platforms.
• Familiarity with regulatory requirements and reporting practices applicable to the Argentine market.
• Experience with pricing strategies, portfolio expansion, and regional scalability initiatives.

Our Culture:

• Our aspiration is to move money and information in a way that moves the world.
• Our purpose is to deliver superior value to our clients through leading technology, targeted innovation, and excellence in everything we do.

Our Values:

• Earn Customer Trust Every Day
• Create with Purpose
• Inspire and Achieve Excellence
• Do the Right Thing
• Deliver on the Promise of One Fiserv
• Our culture, rooted in collective pride and recognition of individual achievements, is visible every day through our shared #FISVProud social media posts.

Beneficios

• Reintegro por almuerzo.
• Plan médico de primer nivel.
• Seguro de vida.
• Reintegro de gastos por guardería.
• Kit escolar.
• Día libre por cumpleaños.
• Capacitación continua.
• Programa interno de reconocimiento.
• Programa de bienestar y asistencia al empleado.
• WellHub (Gympass).

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.