CPFR Director - Target

Hasbro is seeking a strategic, analytical, and commercially minded Director, Collaborative Planning, Forecasting & Replenishment (CPFR) to lead our inventory and replenishment partnership with Target, one of our key North American retail customers. This highly visible, customer-facing leadership role is responsible for driving retail sales growth, maximizing product availability, optimizing inventory productivity, and strengthening collaborative planning and replenishment execution across the Target business.

The Director will serve as a critical connection between Target’s inventory and replenishment teams and Hasbro’s Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, and Customer Operations organizations. This individual will translate retail demand signals, POS trends, inventory insights, promotional strategies, and customer replenishment requirements into actionable business recommendations that strengthen retail execution and support Hasbro’s commercial objectives.

Success requires a leader who combines strong customer relationship management, advanced analytical capabilities, commercial judgment, and the ability to influence cross-functional decisions in a dynamic retail environment.

Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.

A Day in the Life as a CPFR Director:

Customer Partnership & Commercial Leadership

• Lead Hasbro’s collaborative planning, forecasting, and replenishment partnership with Target, serving as the primary strategic contact for Target’s inventory and replenishment organizations.
• Build strong relationships with Target’s inventory management, planning, and replenishment leaders to align business priorities and identify opportunities to improve retail performance.
• Partner closely with Hasbro’s Target Sales Leadership to support account strategies, joint business planning, revenue growth, and retail execution.
• Represent the commercial and customer perspective in cross-functional planning discussions, ensuring decisions reflect retail demand, inventory requirements, and business priorities.
• Lead customer-facing business reviews focused on inventory health, replenishment performance, service levels, forecast alignment, and improvement opportunities.
• Proactively identify business risks, recommend solutions, and drive accountability across internal and external stakeholders.

Demand Planning & Forecast Collaboration

• Analyze Target POS, inventory positions, replenishment trends, and customer forecasts to identify risks and opportunities impacting retail sales and inventory performance.
• Collaborate with Hasbro’s Demand Planning organization to ensure customer-specific intelligence, retail trends, promotional expectations, and emerging demand signals are reflected in planning assumptions.
• Identify forecast gaps, potential bias, and changes in customer demand, providing data-driven recommendations to improve forecast quality and business alignment.
• Develop forward-looking inventory and replenishment projections that anticipate customer needs and support proactive business decisions.
• Partner with Sales and Demand Planning to assess the impact of distribution changes, new item introductions, promotional events, and evolving retail trends.
• Provide an objective, fact-based perspective on retail demand and inventory needs to support sound commercial decisions.

Replenishment & Inventory Optimization

• Lead collaborative replenishment strategies designed to maximize Target in-stock performance, optimize inventory productivity, and minimize lost sales opportunities.
• Monitor item-level inventory performance across Target distribution centers and stores to identify potential out-of-stocks, excess inventory, and replenishment inefficiencies.
• Identify root causes of replenishment challenges and work cross-functionally to implement sustainable corrective actions.
• Partner with Hasbro’s Flow Planning, Supply Planning, Logistics, and Customer Operations teams to align inventory availability with customer replenishment requirements.
• Evaluate inventory health, weeks of supply, replenishment trends, and sell-through performance to recommend actions that balance product availability with inventory efficiency.
• Identify opportunities to improve customer ordering patterns, replenishment parameters, and inventory flow to support sustainable sales growth.

Promotional, Seasonal & New Product Execution

• Lead customer inventory and replenishment planning in support of Target promotional programs, seasonal initiatives, modular transitions, and new product introductions.
• Partner with Target Sales, Demand Planning, and Flow Planning to align anticipated retail demand with product availability, customer order requirements, and timing-to-retail objectives.
• Anticipate inventory needs and potential supply risks associated with high-volume events, seasonal peaks, and critical product launches.
• Monitor promotional and new product performance, identifying replenishment adjustments needed to maximize retail sales opportunities.
• Drive cross-functional visibility to customer commitments, business-critical dates, and execution risks.
• Lead post-event inventory and replenishment analysis to identify opportunities for improved future execution.

Supply Alignment & Business Prioritization

• Serve as the commercial voice for Target in discussions involving supply availability, inventory constraints, replenishment priorities, and customer service risks.
• Collaborate with Supply Planning and Flow Planning to evaluate inventory availability against customer demand, promotional commitments, and critical retail timing requirements.
• Recommend commercially informed prioritization strategies during periods of constrained supply, considering POS trends, inventory positions, retail commitments, and potential revenue impact.
• Identify and communicate supply and replenishment risks, ensuring timely escalation, cross-functional alignment, and clear action plans.
• Partner with internal stakeholders to evaluate inventory trade-offs and support decisions that optimize both Target business performance and broader Hasbro objectives.
• Maintain clear accountability across functions while helping drive integrated planning and execution.

Analytics, Performance Management & Continuous Improvement

• Establish and maintain meaningful performance metrics and customer scorecards covering POS trends, in-stock performance, inventory health, replenishment efficiency, and service levels.
• Leverage Target retail data, internal planning systems, and business intelligence tools to generate actionable insights and forward-looking recommendations.
• Lead regular reviews of performance trends, operational risks, and improvement opportunities with customer and internal leadership.
• Identify opportunities to streamline workflows, strengthen data visibility, automate reporting, and improve decision-making.
• Champion continuous improvement initiatives that enhance forecast collaboration, inventory productivity, retail execution, and customer experience.
• Communicate complex business issues clearly and concisely, providing leadership with actionable insights, financial implications, and recommended next steps.

Leadership & Cross-Functional Influence

• Provide strategic direction and leadership for Target CPFR activities, establishing clear priorities, performance expectations, and accountability.
• Foster a highly collaborative, solutions-oriented approach across Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, Finance, and Customer Operations.
• Influence senior leaders and cross-functional stakeholders to align priorities and resolve complex business challenges.
• Build a culture of proactive problem-solving, analytical rigor, customer focus, and continuous improvement.
• Develop and share best practices that strengthen commercial planning capabilities across the broader North America organization.
• Lead, coach, and develop assigned team members, as applicable.

Financial Planning, Order Book Management & Revenue Delivery

• Support quarterly financial planning and business performance reviews, partnering with Target Sales Leadership, Finance, and cross-functional teams to deliver revenue commitments and achieve financial objectives.
• Maintain a comprehensive understanding of the Target order book, including open order balances, remaining orders to be written, shipment trends, and projected revenue performance against quarterly and annual financial targets.
• Monitor orders and customer demand signals to identify potential revenue gaps, risks, and opportunities.
• Partner with Sales, Demand Planning, Flow Planning, and Customer Operations to align customer order timing, inventory availability, and shipment execution with financial commitments.
• Proactively identify opportunities to accelerate customer orders, optimize shipment timing, and capture incremental revenue while maintaining alignment with actual retail demand and customer inventory requirements.
• Provide data-driven insights and actionable recommendations during quarterly financial calls, highlighting order book health, shipment projections, risks, opportunities, and mitigation plans.
• Drive cross-functional alignment and accountability to address revenue shortfalls, resolve execution barriers, and maximize quarterly and full-year financial performance.

What You’ll Bring: 

• Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Analytics, or a related field.
• 8–12+ years of progressive experience in collaborative planning, forecasting and replenishment, customer supply chain, retail replenishment, demand planning, commercial planning, or related disciplines.
• Demonstrated experience supporting a major U.S. retail account, preferably within consumer products, toys, entertainment, or another highly seasonal retail environment.
• Strong knowledge of retail inventory management, replenishment processes, POS analytics, demand forecasting, and customer supply chain operations.
• Proven ability to develop trusted customer partnerships and influence decisions across complex, cross-functional organizations.
• Strong analytical and problem-solving capabilities with experience translating large data sets into meaningful business recommendations.
• Experience navigating supply constraints, promotional demand, product launches, and complex retail inventory challenges.
• Advanced proficiency in Microsoft Excel and experience with business intelligence, forecasting, and analytical tools.
• Excellent communication, presentation, relationship management, and executive influencing skills.
• Demonstrated ability to manage competing priorities, drive organizational alignment, and deliver results in a fast-paced environment.