IT Support Technician (Managed Service Provider)

Latitude · Jacksonville

Manufacturing & OperationsClient OpportunitiesOn-siteFull Time

Latitude is hiring a IT Support Technician (Managed Service Provider) in Jacksonville, Florida (on-site, full-time). Posted 10 April 2026. Apply directly on Latitude's own careers site — no account needed.

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We are seeking a motivated IT Support Technician with 1–3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus.

This is a fully onsite role

Salary: $19-26/hour

#LAT

Responsibilities:

Set up and configure desktops, laptops, and peripheral devices
Connect and troubleshoot devices including printers, monitors, and mobile devices
Configure and support email accounts (e.g., Outlook, mobile email setup)
Perform workstation deployments, including imaging and hardware setup

Qualifications:

1+ years of experience in IT support, desktop support, or help desk roles
Experience connecting and setting up IT devices

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