Analyst, P2P Customer Care
Warner Bros. · Los Angeles
Sales & Business
Warner Bros. is hiring a Analyst, P2P Customer Care in Los Angeles, California. Posted 17 October 2026. Apply directly on Warner Bros.'s own careers site — no account needed.
Storytelling is, and will always be, the heart of what we do at Skydance.
Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.
Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.
If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!
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Your New Role
This position exists to support the Procure to Pay (PTP) workstream of Warner Bros. Discovery WBD. This person will have overall responsibility for performing PTP functions involved in maintaining PTP processes, ensuring Sox compliance, maintaining a robust controls environment providing updates/reporting of overall Procure to Pay Operations.
Your Role Accountabilities
• Deliver world class / proactive customer service to internal and external stakeholders while adhering to company policies and procedures
• Support PTP processes to ensure operational success (i.e. vendor creation is timely, invoices match to PO’s correctly, invoices route to the appropriate coders, etc.)
• Review PCard statement submissions for compliance
• Monitor and reconcile aging PTP activity, including interfacing applications
• Support integration and onboarding of new acquisitions into Warner Bros. Discovery processes and systems
• Support PTP system changes, improvements and new company codes created with testing as required and support new business projects, acquisitions and integrations where needed
• Serve as a subject matter expert in PTP processes & technologies (SAP SRM, Ariba, PeopleSoft, Oracle, OpenText VIM, SAP ECC) for non-content spend.
Qualifications & Experience
• Bachelor’s degree in Accounting or Finance or related field is preferred
• Experience in Peoplesoft Financials and SAP is preferred
• Experience in the Media Industry and/or Media Sales is preferred
• A working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
• Should have a complete understanding of the PTP process
• Strong listening, verbal and written communication skills
• Ability to work independently, creatively and efficiently
• Proven track record in meeting deadlines
The Nice to Haves
• Exclusive Warner Bros. Discovery events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the Warner Bros. Discovery family of powerhouse brands
About Skydance
Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.
Some Important Details
We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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