Supply Chain Performance Lead

Supply Chain Performance Lead – Data-Driven Operations and Logistics Optimization

About ZURU

ZURU is a reimagination company. We look for categories that have stood still, then we build next-generation products and brands that set the new standard. ZURU Toys is reimagining play. ZURU Edge is reinventing everyday consumer brands. Rhodes Pet Science is reimagining pet science. ZURU Tech is leading the next building revolution.

ZURU started in 2003 with two brothers from New Zealand, and we're still founder-owned and operated today. Since then we've become the world's second-biggest privately held toy company, and nearly half of all Gen Y and Gen Z households with kids in the US own a ZURU product. Today we're 5,000 people in 34 offices, selling into more than 150 markets, backed by over 100 acres of fully automated manufacturing. And we're only getting started.

Position Overview

You will work cross-functionally with logistics, operations, commercial, and 3PL partners to identify logistics inefficiencies to improve routing, maximise container utilisation, and optimise fulfilment costs down to the SKU level. Your ability to deep dive into numbers, spot trends, and translate findings into executable strategies will be pivotal in driving ZURU’s global logistics competitiveness.

Position Impact

ZURU is on a mission to revolutionise the supply chain through data-driven operational excellence. As Supply Chain Performance Lead, you will be the analytical powerhouse driving cost and performance improvements across our post-production logistics network. This role will focus on transforming data into actionable insights across container packing, global freight, 3PL warehousing, and customer fulfilment operations globally for all ZURU Edge verticals (Beauty, Baby, Pet, Household & Confectionary).

Roles & Responsibilities

Post-Production Supply Chain Analysis & Optimisation

• Conduct comprehensive analysis of end-to-end post-production logistics costs from factory pack-out to retailer distribution center delivery.

• Evaluate container packing efficiency, identifying ways to maximize fill rates and minimize underutilized space.

• Assess pallet build efficiency, seeking to optimize pallet TiHi and influence both container packing and storage footprint.

• Analyze global freight costs across shipping trade lanes, considering routing efficiency, carrier performance, and cost per unit.

• Review warehousing costs, including inbound handling, storage, and fulfillment (pick & pack), ensuring cost-effective and scalable processes.

• Investigate transport spend for drayage, line-haul, and last mile delivery to customer DCs to reduce inefficiencies and cost per order.

• Translate cost data into actionable insights, supporting logistics network improvements.

• Perform SKU-level cost-to-serve analysis to highlight cost drivers and optimization opportunities.

KPI & Dashboard Improvements

• Collaborate with in-house data team to improve dashboards that track logistics metrics (OTIF, cost per order/unit, warehouse productivity, container utilization).

• Establish a KPI framework for ongoing monitoring of global cost and service performance.

Stakeholder Collaboration

• Work with internal teams (Supply Chain, Commercial, Finance) and external logistics partners to align on optimization initiatives.

• Provide commercial teams with logistics cost insights for pricing and margin strategy support.

Data-Driven Decision Support

• Translate complex datasets into clear recommendations for logistics leadership.

• Build business cases quantifying the impact of supply chain improvements.

Skills & Experience

• Over five years of experience in Supply Chain, Logistics, or Operations Analysis.

• Understanding of logistics workflow: container optimization, freight cost structures, 3PL operations, and fulfillment processes.

• Analytical mindset with ability to spot cost inefficiencies and bottlenecks.

• Proficiency in interpreting rate cards and conducting cost-to-serve analysis.

• Strong communication and stakeholder management skills across teams and external partners.

• Experience in high-volume, fast-paced supply chain environments is a strong advantage.

• Bachelor’s degree in business, supply chain, logistics, business analytics, or related field.

Who thrives at ZURU

This isn't a 9-to-5. We move fast, think big and set goals most companies would call impossible, then go after them. The people who thrive here are entrepreneurs at heart. They own their work, chase bold ideas and never stop raising the bar.

At ZURU, you drive your career, and we give you the platform to take it as far as you can. There are opportunities here that you won’t find anywhere else, and you'll be surrounded by talented people who make things happen. We're a true meritocracy: we reward impact, not tenure.

How we work

Big ideas happen when great people work side by side, so we're office-first by design. Being together means faster collaboration, sharper decisions and stronger teams, and it's where the real learning happens. Some flexibility may be available depending on the role, location and business needs, but most roles are office-based.

Want to see what life at ZURU really looks like? Follow LIFE@ZURU on Instagram or www.zuru.com

ZURU – Reimagining tomorrow 🚀

ZURU may use AI tools to help screen, assess or select applicants.