Technical Operations Lead

About the Role

As Technical Operations Lead, you will connect people, processes, and technology across a growing AI/ML company. Working closely with company leadership, you will turn priorities into practical systems and workflows, helping teams work effectively as the business scales.

What You'll Do

• Partner with leadership on operational priorities, including hiring, communications, and internal planning.

• Build and maintain internal tools that track key metrics and improve operational visibility.

• Coordinate across teams to identify bottlenecks and help resolve them.

• Review existing workflows and implement practical improvements using technical and analytical approaches.

• Use AI tools to improve team productivity and effectiveness.

What We're Looking For

• At least 2 years of experience in a high-growth startup environment, with relevant experience in technical operations.

• Experience building and maintaining internal tools or systems, and using them to define or monitor key metrics.

• A track record of taking ownership of high-priority operational work, such as hiring, communications, or internal planning.

• Experience coordinating across teams and projects to identify and mitigate bottlenecks.

• Familiarity with AI tools and an interest in experimenting with new technologies.

• Strong judgment, analytical skills, and the ability to challenge existing processes constructively.

• Knowledge of Swiss legal frameworks or experience in recruiting, communications, or related operations is a plus.

Compensation & Benefits

Competitive compensation and equity are offered, along with health coverage, professional development support, and relocation assistance. Visa sponsorship is available.

Location

This is a full-time, on-site role based in Zürich, Switzerland. Internship opportunities are also available.